Effective Date: November 02, 2025
At FindAFerry.com, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website and services. By accessing or booking through FindAFerry.com, you agree to this Privacy Policy.
1. Business Information
FindAFerry is a private online ferry booking platform headquartered at:
Aberdeen Jetty, Rajiv Gandhi Water Sports Complex, Port Blair, Andaman & Nicobar Islands.
For any inquiries, please contact us at support@findaferry.com or via our Contact Us page.
2. Information We Collect
When you use our website, we collect the following types of information to process your booking and improve our services:
- Personal Information: Your name, email address, phone number, and country code.
- Travel Details: Selected route, travel date, and other relevant trip information.
- Payment Information: Collected and processed securely through Razorpay. We do not store your card details on our servers.
- Device & Analytics Data: Browser type, device information, IP address, and usage statistics collected via Google Analytics and Facebook Pixel.
3. How We Use Your Information
Your information is used to:
- Process and confirm ferry ticket bookings.
- Send booking confirmations and e-tickets via email.
- Contact you for booking-related support or updates.
- Improve our website’s performance, usability, and customer experience through analytics.
- Ensure compliance with applicable laws and payment regulations.
We do not sell, rent, or trade your personal data for marketing purposes.
4. Data Sharing
FindAFerry shares limited booking-related data only with authorized ferry operators for the purpose of confirming your ticket and ensuring smooth travel operations.
We do not share your information with any other third parties for advertising, marketing, or promotional use.
5. Payments & Security
All online payments on FindAFerry.com are processed securely via Razorpay, a PCI DSS-compliant payment gateway.
We use HTTPS encryption and advanced security measures to protect your personal and payment data from unauthorized access or misuse.
6. Cookies & Tracking
Our website uses cookies and tracking technologies, including Google Analytics and Facebook Pixel, to understand user behavior, analyze traffic, and enhance performance.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit some features of our site.
7. Data Retention
We retain booking and contact data for up to 12 months from the date of booking to maintain transaction records and provide post-booking support. After this period, data is securely deleted from our systems unless required for legal or accounting purposes.
8. User Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us at support@findaferry.com with your registered email and booking details.
9. Children’s Privacy
FindAFerry.com is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we discover that a child has submitted personal information, we will promptly delete it from our records.
10. Data Protection
We implement strict administrative, technical, and physical security measures to safeguard your information against loss, misuse, or unauthorized access. However, no online transmission is completely secure, and we encourage users to take appropriate precautions when sharing personal data online.
11. Changes to This Privacy Policy
FindAFerry reserves the right to update or modify this Privacy Policy at any time without prior notice. Updates will be posted on this page, with the Effective Date updated accordingly.
12. Contact Us
For any questions, concerns, or privacy-related requests, please contact us:
support@findaferry.com
https://www.findaferry.com/contact-us/